Refund

You may return any item for a full refund of the product price. Merchandise may be returned within 14 days (shipping and handling charges are not refundable).
You may return defective products for a replacement. Please return damaged product with the packaging.
 
To make a return, please follow the steps:

• Please contact us immediately.
• Please include the order number on your invoice.
• Package merchandise securely.
• Include the packing slip that accompanied your order.
• Write a brief note explaining why you are returning your goods.
• Please return merchandise to the Bayernkrug-address.
• Return prepaid and insured via regular parcel mail.
• It generally takes about 3 weeks to process a return.
• Items not received in our store will not be credited.